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Terms & Conditions

Fuel Good Terms & Conditions

This website is operated by Fuel Good, a brand under Lesonde Food Industries Sdn Bhd. Throughout the site, the terms “we”, “us”, and “our” refer to Lesonde Food Industries Sdn Bhd. By accessing or using this website, including all information, tools, products, and services available herein, you agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”).

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to comply with all terms, conditions, and policies stated here, including any additional terms referenced by hyperlink.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our site. If you do not agree to all the terms and conditions, you may not access the site or use any services. If these Terms are considered an offer, acceptance is limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service on this page at any time. We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.

1. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to use our services.

2. Use of Service

  • All meals are prepared in a Halal-certified central kitchen following strict hygiene standards.

  • Orders must be paid in full before processing.

  • Delivery times are estimated and may vary due to traffic, weather, or unforeseen events.

3. Allergies & Dietary Information

Please inform us of any food allergies before placing your order. While we take precautions, all meals are prepared in a shared facility, and we cannot guarantee the absence of cross-contamination.

4. Pricing & Promotions

  • All prices are listed in Malaysian Ringgit (RM).

  • Promotions, discounts, and vouchers may change or be withdrawn without prior notice.

  • We reserve the right to modify or discontinue any product or service without liability.

5. Product Availability & Descriptions

  • All products and services are subject to availability.

  • We may update product details or limit quantities without notice.

6. User Submissions & Feedback

By submitting feedback, ideas, or content, you agree that:

  • We may use, modify, or publish your submission without compensation.

  • You are solely responsible for your submissions and ensure they do not infringe on any third-party rights or contain harmful content.

7. Prohibited Uses

You agree not to:

  • Use the service for unlawful purposes

  • Upload malicious software or spam

  • Violate intellectual property rights or harass others

  • Interfere with website functionality or security

8. Termination

We reserve the right to suspend or terminate your access without notice if you violate these Terms. You may discontinue use of our services at any time.

9. Contact Us

For questions or concerns, please contact us at: enquiry@fuelgoodmy.com

Intellectual Property

All website content, including text, images, logos, product names, and designs, are the property of FuelGood. Unauthorized use is strictly prohibited.

Policy Updates

FuelGood reserves the right to amend these Terms or other policies at any time. Updates will be posted on our website and will take effect immediately.